Unioku provides international education consulting services for students who want to study abroad.

Unioku operates through two legally registered entities:

These two entities operate together under the Unioku brand to provide international education consulting services.

Unioku provides consultancy services including:

• Study abroad consultation
• University and program selection
• Application guidance
• Admission process support
• Communication with educational institutions

Unioku provides consulting services only and does not guarantee admission or visa approval.

Clients may cancel consulting services at any time by notifying Unioku in writing via email.

Cancellation conditions:

• If cancellation occurs before the application process begins, the client may be eligible for a partial refund depending on administrative work already completed.
• If cancellation occurs after applications have been submitted, consulting service fees are generally non-refundable.
• If cancellation occurs after admission has been obtained, consulting services are considered completed and fees are non-refundable.

Refunds may be issued only in limited circumstances such as:

• duplicate payments
• cancellation before services begin
• technical payment errors

Refund requests must be submitted within 14 days of the payment date.

If approved, refunds will be processed through the original payment method where possible.

Fees paid to third parties are non-refundable. These may include:

• university application fees
• visa application fees
• translation services
• courier services

These payments are made directly to the relevant institutions.

Unioku provides guidance during the visa process but does not guarantee visa approval.

Visa decisions are made solely by the relevant immigration authorities.

Visa refusals do not qualify for refunds once consulting services have been provided.